At HomeFront, we offer one-on-one care to ensure that each patient receives personalized attention and a focused treatment plan, promoting a higher quality of care and better outcomes. Our practice operates on a private pay model, meaning that we do not file insurance directly. This allows us to prioritize individualized care and streamlined services without the constraints of insurance-related processes. However, physical therapy patients with commercial or non-Medicare insurance policies have the option to independently submit their charges to their insurance provider according to their policy's guidelines and reimbursement procedures.
To ensure that we can accommodate all of our valued patients, we maintain a cancellation policy that helps us to provide timely access to care.
Having pain or discomfort? To begin your journey with us, we invite you to register as a patient online. Once you've self-registered as a patient, you can expect to receive a call from our team within 48 hours to gather essential information and ensure a seamless and efficient start to your care. You have two convenient options for scheduling with us: you can either self-schedule directly on our app during available time slots or choose to wait for a phone call from our team, and we will be happy to assist you with the scheduling process.
Use the following links below to get started!
After your appointment is scheduled, you will receive the necessary documents via email, which should be completed before your appointment to streamline the process and maximize the time dedicated to your care. These documents can be conveniently completed on your phone, and the process should only take a couple of minutes, ensuring a hassle-free experience. We are here to assist with any questions or concerns you may have prior to your appointment, as we want to you feel fully informed and prepared for your visit.
During your initial appointment, we conduct a comprehensive evaluation to get down to the root of the problem. Then develop a tailored exercise program and education to provide you with a holistic and effective treatment approach. We are here to listen to your concerns and ensure that your needs are treated with the utmost importance and professionalism, emphasizing a patient-centric approach to your care.
After your appointment, you become a valued member of the HomeFront family, granting you direct and immediate access to your therapist whenever you need assistance. We pride ourselves on providing a seamless and personalized experience, free from the frustrations of automated phone systems or message-taking with staff. Our team is dedicated to serving you, our patient, with the utmost importance and by adhering to the golden rule, as we prioritize your well-being and care above all else.
HomeFront Concierge Physical Therapy
4411 North Roan Street Suite #3, Johnson City, Tennessee 37615, United States
Copyright © 2022 HomeFront Concierge Physical Therapy - All Rights Reserved.
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